Privacy Policy

1. What Data We Collect and Why

We collect only the data necessary to provide, maintain, secure, and improve our services. The table below outlines what data we collect, why we collect it, and the legal basis for doing so:

Note: We do not store or have access to your full payment details. Payments are processed securely by third-party providers like Stripe.

2. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us enable essential functionality, understand usage patterns, and improve our services.

Purposes of Cookies and Tracking Tools

We use tracking technologies to:

• Enable core functionality (e.g., login sessions, security)
• Measure usage and performance (e.g., via Google Analytics)
• Personalize your experience

Types of Cookies We Use

Managing Your Preferences

When you first visit our website, you may see a cookie banner giving you the option to accept or reject certain types of cookies. You can also control or disable cookies at any time through your browser settings.

For more information about how Google Analytics collects and processes data, visit Google's Privacy Policy.

3. When We Share Your Data

We do not sell your personal data. We only share your information when necessary to operate our services, comply with legal obligations, or when you give us explicit permission. Specifically, we may share data with:

• Service providers: Third parties that help us host our infrastructure, deliver support, process payments (e.g., Stripe, PayPal), or analyze usage data (e.g., Google Analytics). These providers are contractually obligated to process your data securely and only for the purposes we specify.
• Third-party platforms: When you use features that connect to third-party services (e.g., Reddit, LinkedIn, or YouTube), we may pass your data as part of those integrations. If you authorize us to access a third-party account, you may revoke access at any time through the relevant platform (e.g., your Google account permissions).
• Legal and regulatory authorities: We may disclose data if required by law, subpoena, or to protect the rights, property, or safety of PostEagle, our users, or the public.
• Business transfers: If PostEagle is involved in a merger, acquisition, financing, reorganization, or sale of assets, your data may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Providing and maintaining our services
• Complying with legal, tax, or regulatory obligations
• Resolving disputes and enforcing our agreements

Retention Periods

• Account data (e.g., registration, usage logs): Retained while your account is active and for up to 2 years after closure, unless deletion is requested earlier.
• Support and communication data: Retained for up to 18 months after the interaction to improve customer support and maintain internal records.
• Billing and transaction records: Retained for 7 years, or as required by applicable financial and tax regulations.

If you request deletion of your personal data, we will take reasonable steps to honor your request and delete your information within 30 days, unless we are required by law to retain it longer (e.g., for fraud prevention or compliance).

5. No Automated Decision-Making

PostEagle does not use automated decision-making or profiling that has legal or significant effects on users.

6. Your Rights

Depending on your location and applicable data protection laws—such as the General Data Protection Regulation (GDPR) in the European Union, the UK GDPR, or the California Consumer Privacy Act (CCPA)—you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete personal data.
• Deletion: Request that we delete your personal data ("right to be forgotten").
• Restriction: Request that we limit processing of your personal data in certain circumstances.
• Objection: Object to our processing of your data when we rely on legitimate interests as the legal basis.
• Portability: Request a structured, commonly used, and machine-readable copy of your data, and to have that data transmitted to another controller.
• Withdraw Consent: Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time.
• Lodge a Complaint: File a complaint with your local data protection authority if you believe your rights have been violated.

These rights may vary depending on your jurisdiction. We will respect and respond to your request in accordance with applicable laws.

7. How to Exercise Your Rights

To make a request regarding your personal data or to exercise any of the rights outlined in Section 6, please contact us at:

Email: privacy@posteagle.ai

To unsubscribe from marketing emails, simply click the "Unsubscribe" link at the bottom of any marketing message. Please note that unsubscribing from marketing emails does not affect transactional emails related to your account, such as receipts or service notifications.

8. Contact Us

If you have any questions about this Privacy Policy, your data, or our privacy practices, you can contact us at: